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Frequently Asked Questions

In7 FAQ — Answers to All Your Questions

Whether it's about your account, payments, betting, or bonuses — you'll find your answers here. And if not, our support team is always on hand.

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Account & Login

Answers to all questions about registration, login, password reset & account security.
Payments & Withdrawals

Everything you need to know about Mobile Pay, Nagad, and Rocket deposits & withdrawals, transaction times, and limits.
Betting & Odds

Everything you need to know about placing bets, understanding odds, live betting & cash out.
Bonuses & Promos

Detailed information on the welcome bonus, reload offers, free bets & wagering requirements.
Mobile App

Download and install Android & iOS apps, troubleshoot installation issues, and discover app-exclusive benefits.
Security & Responsible Gaming

Account security, responsible gambling, self-exclusion & privacy policy.
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Account & Login

Just 3 to 5 minutes. Registration page Go to and enter your name, mobile number, email, and password. Verify the OTP sent to your mobile and your account will be active immediately.

No. Under in7's policy, each person is allowed only one account. If multiple accounts are detected, all of them may be closed and any remaining balance may be forfeited.

Login page Click the "Forgot Password?" link. An OTP will be sent to your registered mobile number. Verify the OTP and set a new password. The whole process takes under 2 minutes.

After 5 consecutive failed login attempts, your account will be temporarily locked. Wait 30 minutes and try again, or contact our support team at support@in7.run.

You can get started with regular betting without KYC. However, for large withdrawals or full account verification, you may need to submit a copy of your National ID or passport. This is purely for your own security.

Payments & Withdrawals

After logging in On the Payments page Go to and select "Deposit". Choose your preferred method — Mobile Pay, Nagad, or Rocket — enter the amount, and follow the instructions. Your balance is usually updated within 2–5 minutes.

Usually within 5 to 30 minutes. Your first withdrawal may take a little longer due to verification. Requests made between midnight and 6 AM are processed in the morning.

The minimum deposit is ৳100 and the maximum per transaction is ৳50,000. For withdrawals, the minimum is ৳500. For full limit details On the Payments page here.

First, wait 30 minutes. If the balance still hasn't appeared, email support@in7.run with a screenshot of the transaction, or reach out via live chat. Having your transaction ID on hand will speed up the process.

in7 does not charge any fees for deposits or withdrawals. However, your mobile banking provider (Mobile Pay, Nagad, etc.) may apply their standard charges.

Betting & Odds

Log in, deposit to your wallet, then Bet page Go ahead. Select your preferred sport and match, check the odds, enter your stake, and click "Place Bet". It's that straightforward.

Odds represent how much you can potentially win. For example, if the odds are 2.50 and you bet ৳100 — you'll receive ৳250 if you win. Higher odds mean higher risk, but a bigger reward. On the Match Odds page View live odds.

Cash out is available on selected matches. For live bets, you can partially or fully cash out based on your current position while the match is in progress. Regular bets can be cancelled before the match kicks off.

Live betting means placing bets in real time while a match is in progress. Odds shift moment to moment, letting you make decisions based on how the game is unfolding. It's more exciting than pre-match betting and opens up more opportunities.

If a match is cancelled or incomplete, the full stake for that bet will be refunded. The amount is credited to your balance within 24 to 48 hours.

Bonuses & Promos

When you create a new account and make your first deposit, a 100% welcome bonus is automatically credited. That means a ৳1,000 deposit gives you ৳2,000 to play with.

No, bonuses are subject to wagering requirements. Typically, you need to wager the bonus amount a specified number of times before it becomes withdrawable. For full details On the Terms & Conditions page here.

Active promos will appear on your dashboard once you log in. Regular bettors can earn reload bonuses, weekly cashback, and free bets on select matches. Offers are also sent to your registered email.

Wagering requirements must generally be completed within 30 days of the bonus being issued. Individual promos may have different timeframes — always check the offer details.

Mobile App

App page Go to and download via the Android or iOS link. On Android, you'll need to install an APK file — allow "Install from unknown sources" in your settings. On iOS, it's available through the App Store.

On Android, go to Settings > Security > enable "Install from Unknown Sources". Make sure your phone has enough storage and that the APK file has fully downloaded.

Yes. The app supports fingerprint login, push notifications, offline score updates, and app-exclusive promo offers. It also loads faster than the website.

Security & Responsible Gaming

Yes. in7 uses 256-bit SSL encryption. All transactions are secured and your personal information is never shared with third parties.

Change your password immediately and contact us at support@in7.run. Our security team will investigate your account and take the necessary action. You'll receive an automatic alert if a login is detected from an unrecognized device.

in7 supports responsible gambling. On the Responsible Gambling page Go to to set deposit limits or submit a self-exclusion request. You can also contact support for assistance.

Completely safe. in7 never sells or shares your personal information with third parties. For more details Privacy Policy page here.
Contact Support
Live Chat

Chat with us in Bangla, 24/7. The fastest way to get help.

Email Support

Support@in7.run — we'll get back to you within 24 hours.

Can't find what you're looking for? Type a keyword in the search box above or browse by category tab.

In7 FAQ — Learn More

in7 FAQ page Welcome. This FAQ is designed to give Bangladesh's betting community clear, straightforward answers to the most commonly asked questions — from opening an account and placing bets to claiming bonuses and making withdrawals. You'll find everything you need right here in the in7 FAQ.

Many users come to in7 for the first time wondering — Is opening an account on in7 complicated? Not at all. With just a mobile number and password, you can Register It's that simple. Your first deposit comes with a 100% welcome bonus.

About Payments This is our most asked topic. You can deposit and withdraw via three popular mobile banking methods: Mobile Pay, Nagad, and Rocket. Deposits typically reflect within 2–5 minutes, and withdrawals are processed within 30 minutes. in7 does not charge any transaction fees.

About Betting New players often have plenty of questions — what are odds, how do you place a bet, how does live betting work? This in7 FAQ breaks it all down in plain language. You can bet on cricket, football, tennis, and over 50 other sports. On the Match Odds page View live odds.

Bonus There's a common misconception here — many people assume bonus funds can be withdrawn immediately. In reality, every bonus comes with specific wagering requirements that must be met before a withdrawal is possible. That said, you can absolutely place bets using your bonus balance and withdraw any winnings you earn.

Mobile App If you'd like to know more about App page Go to and download the Android APK or iOS app. The app includes fingerprint login, push notifications, and exclusive mobile offers.

Finally, Security — in7 is fully SSL-secured and a licensed platform. Your information is never shared with third parties. Deposit limits and self-exclusion tools are also available for responsible betting. Learn more On the Responsible Gambling page।

Got questions? Start here

Got all the answers you need? Don't wait — register on in7 and start betting today. Get a 100% bonus on your first deposit.

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